Getting Needs Met
This handout is a treasure. I use this with nearly every client as I explain the importance of identifying and naming needs. The idea of need recognition and expression is highlighted in Marshall Rosenberg’s work on NonViolent Communication. I love his material and I recommend his book to anyone wanting to build solid communication skills.
The most significant aspect of this handout is distinguishing strategies from needs. This is a challenging concept but one that, if understood and practiced, can make all the difference in how messages are sent and received.